Privacy Policy

Last Updated: 13-September-2024

At Therapy Bookings ("we", "us", "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our booking system for therapy sessions. By using Therapy Bookings, you agree to the terms of this policy.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

a. Personal Information

When you register:

  • You may register with your name and email address, or through third-party services such as Google and Microsoft. If you choose to sign in through these services, we may collect certain authentication information such as your email address and profile information (e.g., name) from the chosen platform.

When booking an event:

  • When you book a therapy session, we may collect information related to the appointment, such as your chosen time and date.

b. Payment Information

  • If a therapy event requires payment, you will be redirected to Stripe, a third-party payment processor. We do not store or handle your payment details directly. Stripe’s handling of your information is subject to their privacy policy, which we encourage you to review.

c. Automatically Collected Information

  • Usage Data: We may collect data on how you access and use the website (e.g., IP address, browser type, operating system, time of access, and pages visited) to improve the user experience and ensure site functionality.
  • Cookies and Tracking Technologies: We may use cookies and other tracking technologies to personalize your experience, manage sessions, and analyze website traffic. You can control cookies through your browser settings, but this may limit some functionalities.

2. How We Use Your Information

We use the information collected in various ways to:

  • Provide and maintain our services, including the booking of therapy sessions and creating calendar events.
  • Process your bookings and payments when necessary, through Stripe.
  • Send booking confirmations once you’ve successfully booked a therapy session.
  • Communicate with you regarding updates, changes, or technical issues related to your bookings.
  • Improve our services through analysis of usage data and customer feedback.
  • Ensure security and prevent fraud, monitoring for any suspicious activity or unauthorized access.
  • Comply with legal obligations, storing or sharing your data as required by law.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:

  • Third-Party Service Providers: We may share your data with trusted third parties, such as:
    • Stripe for payment processing.
    • Google and Microsoft if you use their services to log in.
    • Service providers that help us with website hosting, data storage, or analytics.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, tax, or accounting requirements. When your personal data is no longer required, we will securely delete or anonymize it.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access your data: Request information about the personal data we hold about you.
  • Update or correct your data: Change or update your account information at any time.
  • Delete your data: Request that we delete your account and associated data. However, certain information may be retained to comply with legal obligations or for legitimate business purposes.
  • Object to processing: In certain circumstances, you can object to the processing of your personal data.
  • Withdraw consent: If we process your data based on consent, you may withdraw this consent at any time.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will notify you by updating the date at the top of this policy. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

By using Therapy Bookings, you agree to this Privacy Policy. Thank you for trusting us with your information!